Is the great American department store losing its way?

From decorative store windows to photos on Santa’s lap, American department stores are so intertwined with the holiday season tradition that the bleak sales forecasts they issued recently were like watching the Rockefeller Center tree lights unraveling. We won't know until next year how the fiscal year finally shakes out for the sector, but a National Retail Federation study pointed out that on the Thanksgiving/Black Friday weekend some 103 million Americans shopped online while, slightly more…

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