Ask Better Questions to Avoid Disruption http://newzposts.com/ask-better-questions-to-avoid-disruption/
Southwest Airlines faced a potential disruption early in its operation–it was forced to sell one of its four airplanes. The implications are obvious–selling the airplane generates cash for operations and completely disrupts the company’s capacity to serve customers and generate future revenue. The Southwest CEO responded by asking a better question: What can we do
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